Resolved -
AWS has resolved the incident. Functionality has returned to normal.
May 12, 13:28 CDT
Monitoring -
AWS has reported the fix has been implemented and now monitoring the system to ensure everything is functioning properly.
May 12, 12:40 CDT
Update -
AWS has reported identifying and implementing a fix.
May 12, 12:24 CDT
Identified -
The issue has been identified and a fix is being implemented.
May 12, 11:39 CDT
Investigating -
AWS Snowflake is reporting an outage in their US East REgion and is affecting MDC functionality.
Resolved -
This incident has been resolved.
May 4, 13:00 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 4, 10:41 CDT
Identified -
The issue has been identified and a fix is being implemented.
May 4, 10:35 CDT
Investigating -
We are currently investigating an issue where clients are getting AJAX errors when attempting to load SMS or email templates.
May 4, 10:16 CDT