Debt Pay Pro Status

Experiencing Issues with Email Service

About This Site

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Uptime over the past 90 days. View historical uptime.

Core Platform Operational

Payment Processing Operational

Search Operational

Documents Operational

E-Signatures Operational

Alerts Operational

Jobs Operational

Email Service Under Maintenance

Storage Services Operational

Payment Gateways Operational

90 days ago

100.0 % uptime

Today

Authorize.net Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 14, 2018

No incidents reported today.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.

Aug 1, 2018

Platform Issues

Resolved - This incident has been resolved.
Aug 1, 19:02 CDT

Update - We are continuing to work on a fix for Document Generation issues.
Aug 1, 15:32 CDT

Update - We are continuing to work on a fix for this issue.
Aug 1, 12:23 CDT

Identified - We have determined the cause of the issues and have a temporary fix in place. Document Generation continues to be degraded, which may result in formatting issues. Jobs such as Client History and Data Source Imports should catch up momentarily.
Aug 1, 10:55 CDT

Investigating - Our system admins are aware of the issues related to Document Generation, Data Source Imports, and other similar issues, and are currently investigating.
Aug 1, 10:23 CDT

Jul 31, 2018

No incidents reported.