All Systems Operational

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Trust starts with transparency. We believe in providing full transparency to customers about our operations and technology services.

Uptime over the past 90 days. View historical uptime.
Core Platform ? Operational
Payment Processing ? Operational
Search ? Operational
Documents ? Operational
E-Signatures Operational
Alerts ? Operational
Insights Operational
90 days ago
99.97 % uptime
Today
Fivetran ? Operational
90 days ago
99.95 % uptime
Today
AWS Snowflake ? Operational
Insights ? Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Credit Pull Operational
90 days ago
100.0 % uptime
Today
Jobs ? Operational
Storage Services Operational
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Twilio SMS ? Operational
Twilio SMS Operational
Twilio PHONE NUMBERS Operational
Twilio REST API Operational
Talkdesk ? Operational
Talkdesk Inbound Operational
Talkdesk Call Controls Operational
Talkdesk Call Flows & Routing Operational
Talkdesk Outbound Operational
Talkdesk Voicemails & Call Recordings Operational
Talkdesk Greetings & Audio Messages Operational
Sengrid ? Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
Gmail ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Insight and Managed Data Cloud Maintenance Aug 13, 05:00-05:30 CDT
Insights and Managed Data Cloud product will be under going maintenance during the specified window. The services will remain available during this time but there will be delays with syncing data.
Posted on Aug 4, 10:27 CDT
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022
Decision Logic Reporting Errors with PNC Bank
Resolved - This incident is now resolved.
Aug 9, 17:50 CDT
Investigating - Decisions Logics states "We want to alert you PNC Bank is experiencing technical issues resulting in a high number of account errors. We are working with our data providers to support getting a resolution in place as quickly as possible, however, this issue is at the bank level". We will continue monitoring the situation and share any updates provided by Decision Logic.
Aug 8, 17:39 CDT
Aug 8, 2022
Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
System Down
Resolved - This incident has been resolved.
Aug 5, 13:39 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 12:33 CDT
Investigating - We are currently investigating the system outage.
Aug 5, 11:27 CDT
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

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