All Systems Operational

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Trust starts with transparency. We believe in providing full transparency to customers about our operations and technology services.

Uptime over the past 90 days. View historical uptime.
Core Platform ? Operational
Payment Processing ? Operational
Search ? Operational
Documents ? Operational
E-Signatures Operational
Alerts ? Operational
Jobs ? Operational
Email Service ? Operational
Storage Services Operational
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Talkdesk Inbound Operational
Talkdesk Outbound Operational
Talkdesk Call Flows & Routing Operational
Talkdesk Voicemails & Call Recordings Operational
Talkdesk Greetings & Audio Messages Operational
Twilio SMS Operational
Twilio PHONE NUMBERS Operational
Twilio REST API Operational
Google Apps Gmail Operational
AWS sns-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 27, 2021

No incidents reported today.

Jan 26, 2021

No incidents reported.

Jan 25, 2021
System Slowness
Resolved - This incident has been resolved.
Jan 25, 20:11 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 16:28 CST
Investigating - We are currently investigating reports of system slowness.
Jan 25, 13:58 CST
Jan 24, 2021
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 24, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 CST
Scheduled - We will be conducting maintenance to perform a system upgrade. The system will remain fully operational during this period.
Jan 22, 16:33 CST
Jan 23, 2021
Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021
System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 20:00 CST
Scheduled - We will be conducting maintenance to perform a system upgrade. The system will remain fully operational during this period.
Jan 14, 12:18 CST
Jan 16, 2021

No incidents reported.

Jan 15, 2021
Experiencing Issues with Twilio REST API
Resolved - Performance issues reported by Twilio are associated with aspects of the API Debt Pay Pro does not utilize. This would not affect those using the SMS features.
Jan 15, 18:36 CST
Jan 14, 2021

No incidents reported.

Jan 13, 2021
Difficulty Contacting DebtPayPro by Phone
Resolved - This incident has been resolved.
Jan 13, 17:39 CST
Investigating - Customers may be experiencing difficulty contacting DebtPayPro by phone at this time. This is a result of issues that our phone provider is experiencing at the moment. We will continue to provide updates as soon as they become available to us.
Jan 13, 15:53 CST
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