Experiencing Issues with Email Service

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Core Platform   ? Operational
Payment Processing   ? Operational
Search   ? Operational
Documents   ? Operational
E-Signatures   Operational
Alerts   ? Operational
Jobs   ? Operational
Email Service   ? Under Maintenance
Storage Services   Operational
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
Authorize.net   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 14, 2018

No incidents reported today.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.

Aug 1, 2018
Resolved - This incident has been resolved.
Aug 1, 19:02 CDT
Update - We are continuing to work on a fix for Document Generation issues.
Aug 1, 15:32 CDT
Update - We are continuing to work on a fix for this issue.
Aug 1, 12:23 CDT
Identified - We have determined the cause of the issues and have a temporary fix in place. Document Generation continues to be degraded, which may result in formatting issues. Jobs such as Client History and Data Source Imports should catch up momentarily.
Aug 1, 10:55 CDT
Investigating - Our system admins are aware of the issues related to Document Generation, Data Source Imports, and other similar issues, and are currently investigating.
Aug 1, 10:23 CDT
Jul 31, 2018

No incidents reported.