Preventative Actions
Incident Report for Debt Pay Pro
Resolved
The restart process has been completed.
Posted Oct 12, 2022 - 16:20 CDT
Monitoring
Restart has commenced. Continuing to monitor system performance.
Posted Oct 12, 2022 - 13:13 CDT
Identified
We are taking immediate corrective action. System monitoring has alerted us to a growing issue with one of the system utilities and needs to be restarted. This may cause a short disruption or degraded performance.
Posted Oct 12, 2022 - 13:00 CDT
This incident affected: Core Platform.