Platform Issues

Incident Report for Forth™ CRM

Resolved

This incident has been resolved.

Posted Aug 01, 2018 - 19:02 CDT

Update

We are continuing to work on a fix for Document Generation issues.

Posted Aug 01, 2018 - 15:32 CDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 01, 2018 - 12:23 CDT

Identified

We have determined the cause of the issues and have a temporary fix in place. Document Generation continues to be degraded, which may result in formatting issues. Jobs such as Client History and Data Source Imports should catch up momentarily.

Posted Aug 01, 2018 - 10:55 CDT

Investigating

Our system admins are aware of the issues related to Document Generation, Data Source Imports, and other similar issues, and are currently investigating.

Posted Aug 01, 2018 - 10:23 CDT

This incident affected: Forth CRM (Search, Document Generation, Jobs) and Clixsign.